How can I make a purchase order?

It's very easy!

Add the products you want to your shopping cart, and click on add to cart.

After verifying your order, you continue to "check out" to continue with your order until you reach the payment section.

What types of payment do you use?

a) Payment through Paypal: You can pay your Glowsome Beauty orders by credit card through Paypal

b) Payment through Pay or Latam: This is the fastest, safest and easiest method if you are located in Colombia or Latam. With just one click you can choose which payment option is easier for you and make a secure transaction.

Every time you place an order, we will send you a confirmation email so that you can verify if the information is correct.

Are all products original?

All Glowsome Beauty products are original and sold with the consent and official distribution permission of each of the brands.

How long will it take for my order to arrive?

Once your order is made and verified. The order takes approximately 2 business days to process and pack. It depends on the country, it may take 7-15 business days to arrive.

* Shipments to Mexico, and Central American countries: If you do not pay for the express shipping service, the delivery time may vary depending on your destination and this may be up to 20 business days.

How can I cancel my order?

An order can only be canceled before it is shipped. You should consult and get in touch as soon as possible with to avoid the dispatch of your order.

Why didn't my order arrive on time?

It can be for several reasons. For example, due to adverse weather conditions or the existence of holidays, among the main causes. Please check your email periodically so that you can verify if we have sent you any special notifications explaining the reason for the delay. You can also email us at

What if I have questions about my online orders?

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