Glowsome Beauty is a store that has distribution warehouses in South Korea and Colombia, therefore we apply the following shipping policies:
NATIONAL SHIPPING IN COLOMBIA
Shipping rate: For shipments in Colombia we have a rate for the entire country of 2.5 USD. We also have free shipping for purchases over 50 USD
Delivery times: The delivery time for products in Colombia is 1-3 business days in low season and 1-7 business days in high season from the confirmation of the order. You must make sure you receive an order confirmation email for a maximum of 24 hours and that you receive your tracking number to track your order for 48 hours.
If within 48 hours you do not receive your guide number or order confirmation, we suggest you contact us by email or Whats app to verify the status of your order.
Items available for immediate delivery in Colombia: All our items except the "BEET THE BLUES" sets are available for immediate delivery in Colombia.
Shipping fee: International shipping during COVID at $ 20 or 20 USD. We usually have the policy of assuming the full cost of international shipping for orders over 50 USD but due to COVID-19 international shipping will be free for orders over 200 USD.
Delivery times: International shipping items with less than 2kg: They will be delivered by the local agency in your country or by DHL depending on their destination. Due to COVID-19, the delivery time is 15-20 business days from the day you receive your payment confirmation. The articles are delivered from Monday to Friday. No deliveries are made on holidays. Delivery times may vary in case of adverse weather conditions, customs procedures or remote populations.
*** We are working to add a logistics service so that you can see from which warehouse or country your products would be shipped depending on the shipment. Usually if they are for South America, they will be shipped from Colombia to reduce shipping times and cost. Orders going to USA, EUROPE will be shipped from South Korea. Thanks! ***
METHODS TO TRACK YOUR ORDER
When making your purchase, we will provide you with a tracking number, where you can verify the status of your order and the location of your product until it reaches your hands. You can also check your tracking number in the following link:
1. For international shipping with the Korea Post service: link
2. For shipments in Colombia: link
3. For international shipments with DHL: link
Don't worry that every time a shipment is made we will send you your guide link to track it.